AI-FIRSTAmazon Virtual Assistant Services

Amazon Virtual Assistant Services That Take Work Off Your Plate

Hand over the day-to-day Amazon work, with an agency behind you. Your assistant handles listing updates, inventory checks, buyer messages, Seller Central cases and reports, following the priorities and approvals you set.

Discuss Your VA Needs See the Tasks We Handle

or call 888-711-2347

We help withListings · Inventory & FBA · Buyer messages · Seller Central cases · Reports

20+ years in ecommerce
Your Amazon task list, organizedYou approve what matters
This week6 tasks · 1 waiting for you
To do2
InventoryCheck low-stock productsDue Tuesday
ReportsPrepare the weekly reportDue Friday
In progress2
CasesFollow up on a support caseWaiting on Amazon
ListingsInvestigate a listing error
Completed2
ListingsUpload approved listing updatesDone Monday
MessagesCheck customer messagesDone today
Needs your approvalReplenishment quantities for 3 productsReview
Illustrative workflow, not a client account or software
What you can hand over

What would you like to hand over?

Choose recurring tasks, a one-time backlog or ongoing support. We agree on responsibilities and approvals before any work begins.

Listings & Catalog Support

  • Upload approved product information
  • Update listing copy and catalog details
  • Help maintain product variations
  • Investigate listing errors and follow up

Inventory & FBA Coordination

  • Monitor stock and flag low inventory
  • Prepare replenishment numbers for your approval
  • Help with shipment plans and paperwork
  • Follow up on receiving discrepancies

Customer & Order Support

  • Check buyer messages in agreed hours
  • Reply using your approved guidance
  • Help with seller-fulfilled order issues
  • Escalate refunds and exceptions to you

Seller Central & Case Follow-up

  • Watch account notifications
  • Gather information for support cases
  • Track open cases and follow-ups
  • Flag issues that need a specialist

Research & Reporting

  • Gather competitor and keyword information
  • Keep sales and inventory reports up to date
  • Track the measures you agree on
  • Summarize work done and decisions pending

Advertising & Content Assistance

  • Compile advertising reports
  • Make approved campaign changes
  • Upload approved images and content
  • Support your ads or creative specialist

Scoped separately when you need it: PPC strategy and full campaign management, new A+ and image design, product research projects, and physical prep, freight or warehouse work. Final task coverage depends on your plan and the account permissions you grant.

How we work together

Know what’s handled, and what needs your decision

A VA only saves you time if you trust the routine. Before we start, we agree on four things.
  • Agreed priorities: a clear task list and schedule, so your assistant always knows what comes first.
  • Progress updates: what’s done, what’s waiting and what’s next, without you having to ask.
  • Approval boundaries: price changes, refunds outside policy, stock orders and listing changes wait for your yes.
  • Escalation: anything outside your assistant’s scope goes to our Amazon specialists or to you.
Discuss Your VA Needs
Weekly update
Example
Completed
  • Updated approved product information on 12 listings
  • Followed up on 2 open support cases
Needs your approval
  • Proposed replenishment quantities
  • A refund request outside your policy
Next priorities
  • Investigate a suppressed listing
  • Prepare the inventory report
Illustrative example, not client data
Support options

Choose Amazon VA support around your workload

Tell us what needs doing, how often and when you need cover. We’ll recommend a scope and send you a quote.

Task-Based Support

For a defined backlog, a one-off job or help now and then.

We agree on

  • The deliverables
  • The estimated effort
  • When it will be done
Request a Support Plan
Most flexible

Part-Time Support

For recurring tasks that need regular attention, without full-time cover.

We agree on

  • Reserved hours each week
  • Your recurring tasks
  • How and when you get updates
Request a Support Plan

Dedicated Support

For a larger, steady workload that needs reserved capacity.

We agree on

  • How your assistant is assigned
  • Working hours and time-zone overlap
  • Backup cover and handovers
Request a Support Plan
Your quote spells it out: the tasks or hours included, the working schedule, how you’ll communicate, what needs your approval, and any specialist work priced separately.
An agency behind your VA

Your assistant has a wider team to turn to

Start with the day-to-day support you need now. When you need specialist help, we scope it with the right people on our team.

Amazon specialists

Product research, listing optimization, advertising and A+ or Storefront design, each scoped as its own project.

Product research Listing optimization PPC A+ & Storefront

Your own ecommerce website

Help building or improving your own online store alongside your Amazon business.

Ecommerce development

Marketing beyond Amazon

SEO, Google Ads, Meta ads, social media and email marketing when they fit your business.

Ecommerce marketing
Need someone to lead the whole account?A VA carries out agreed tasks and routines. If you need planning, priorities and coordination across your Amazon business, that’s our Amazon account management.
Explore Account Management
Getting started

From your task list to a working routine

Four steps, and you stay in control of your account the whole time.
1

Tell us where you need help

Your marketplace, catalog size, workload and what keeps piling up.

Free call
2

Agree on the plan

Tasks, skills, hours, communication and what needs your approval.

Your quote
3

Set up access and handover

You authorize us in Seller Central and share the instructions for the agreed work.

Access
4

Start, review and adjust

Review the work, clarify priorities and change the plan as your workload changes.

Ongoing

You keep ownership and control. Access is granted through Amazon’s service-provider authorization in Seller Central (User Permissions › Manage Services), with only the roles the work needs. No shared passwords, and you can remove access at any time.

Discuss Your VA Needs
Case studies

Results we’ve delivered for online businesses

Results from our wider ecommerce and marketing work for real businesses.
View all case studies
E-bike and bike finance platform, Australia
Ecommerce SEOAI Search (AIO)Local SEO

E-bike and bike finance platform, Australia

SEO, AI search and local SEO for an online bike and e-bike finance platform. Over 34 months: 97% of keywords on Google’s page one and 1,259 conversions a month.

Read the case study
Adventure and eco-tourism business, New Zealand
Ecommerce SEOContent Marketing

Adventure and eco-tourism business, New Zealand

SEO for a New Zealand adventure and eco-tourism business. In six months: organic traffic up 121% and conversions more than doubled to 1,931 a month.

Read the case study
Workplace vending provider, Australia
Local SEOEcommerce SEOAI Search (AIO)

Workplace vending provider, Australia

SEO, AI search and local SEO for a national workplace vending provider. In 20 months: 50 keywords on Google’s page one and 79% presence in Google’s AI Overviews.

Read the case study
Client reviews

What store owners say about working with us

Real reviews from real clients.
Read all reviews

Web commerce pros created a really lovely design for our website. They also changed the layout for our images and updated/resized images so that the site is overall much more attractive. We have been receiving a lot of positive feedback from customers on the ease of use and the overall look of our site. In addition, we are very grateful to Roy for coming up with a creative solution for allowing customers to easily create their own quotes, which has been very helpful to both our operations and our customers.

Anna Flanguagelizard.com
Design & custom features

Webecommercepros are great web developers and good people. They moved our 1,000+ page website from our old platform to BigCommerce and did it fast and efficiently. They created all of our new artwork, 301 redirects, converted all of our products and more in record time at a very reasonable cost. We use them for all of our ongoing work like increasing load speed, updating our theme and shopping cart and site changes that we ask for. Highly recommend!

Cary Cliffordhubcapmike.com
BigCommerce migration

We were in desperate need to move from Volusion to Big commerce as Volusion was not keeping up with all the available apps and Big commerce is a much user friendly platform for a small business like ours. I was really worried about the cost but found Web Ecommerce Pros and it was the best decision we made. They gave us a reasonable price, one that we could afford to do the transition from Volusion to Big Commerce and their service was outstanding. Very responsive, listened to our needs and we were able to move to Big commerce and have our website up and running with no issue. Even after a week of having our website live if there were some glitches on a link or image etc they were still helping to fix those kinks. Highly recommend. They are a very professional team. Further more I am now waiting on a quote from them to help us set up our products on Amazon.

Emilie Stevens
Volusion to BigCommerce migration
Choosing an Amazon VA service

Questions to ask before you hire an Amazon virtual assistant

Whether you hire a freelancer or an agency, get clear answers to these. Here are ours.
Question to askOur answer
Who does the work, and who backs them up?Your assistant does the agreed tasks. Our Amazon specialists handle anything outside their scope
How will you access my Seller Central account?Through Amazon’s service-provider authorization, with only the roles the work needs. No shared passwords
What needs my approval?We agree it up front, for example price changes, refunds outside policy, stock orders and listing changes
How will I know what’s been done?Regular updates: work completed, items waiting for your approval and next priorities
Can my assistant run my PPC or design my A+ Content?They can help with routine ad and content tasks. Strategy and new creative are scoped separately with our specialists
How do you handle customer reviews?Only through Amazon’s own tools, like the Request a Review button. Never asking only happy customers, and never asking for positive reviews
Who owns the account and the work?You do. You control the access you grant and can remove it at any time
Is this a fit?

Who our Amazon virtual assistant services are for

A great fit if you…

  • Spend hours every week on routine Seller Central work
  • Have a growing catalog that needs steady upkeep
  • Want reliable help with recurring tasks, not a one-off freelancer
  • Want to keep the big decisions and approvals with you

Probably not a fit if you…

  • Want one person to run your whole Amazon strategy (see Amazon account management)
  • Need physical prep, packing or warehouse work
  • Expect guaranteed sales or rankings from admin support
FAQ

Before you hire an Amazon virtual assistant

Plain answers about the service, working together and pricing.

The service

Listing and catalog updates, inventory checks and FBA paperwork, buyer messages, Seller Central case follow-up, reports and routine ad or content tasks. Your plan lists the exact tasks, permissions and approvals.

Yes, with the admin side: inventory monitoring, replenishment numbers for your approval, shipment-plan help and following up on receiving problems. Physical prep, freight and warehouse work need separate arrangements.

Your assistant can help with routine tasks, like compiling ad reports or uploading approved content. PPC strategy, full campaign management and new creative are scoped separately with our specialists.

A VA carries out agreed tasks and routines. Account management adds planning, priorities and coordination across your whole Amazon business.

Let’s talk

Tell us what’s taking up your time.

Share the tasks you need handled and the support you’re looking for. We’ll use it to suggest a plan and send you a quote.

Please don’t share account passwords or customer information in this form.

Book a Call

Or call 888-711-2347

Discuss your VA needs

Book a CallDiscuss VA Needs