Amazon Inventory Management Services

Inventory forecasting and reorder planning, FBA replenishment and shipment coordination, stock health and cost monitoring, discrepancy and eligible claims support, FBM order and return coordination, and coordination with suppliers, 3PLs and other channels. Your proposal confirms which of these are included.

We estimate demand from sales history, seasonality and planned promotions, then factor in production time, transit, receiving time and safety stock. We recommend when and how much to reorder, and separately what to send to FBA from stock you already have. You approve purchases and quantities, and the plan is reviewed as sales and lead times change.

Usually your product list and costs, stock in each location, supplier lead times and minimum order quantities, planned promotions, and access to the relevant Seller Central reports, either through authorized service-provider access with appropriate permissions or agreed secure report sharing. Please don’t send passwords or reports through the website form.

Yes. We coordinate shipment information, dispatch and receiving dates, and discrepancies with them. They stay responsible for the physical work under your agreement with them.

No. We manage planning, monitoring and coordination. Amazon, your 3PL or your prep center handles storage, preparation, packing, shipping and physical return inspection.

Yes. We monitor the capacity limits and inventory performance measures shown in your account and plan shipments around them. Amazon sets the limits and scoring rules, so we help you work within them but can’t guarantee a particular score or capacity.

We identify the affected units, find the cause where possible, such as a listing problem, and recommend options like fixing the listing, adjusting price, or a removal or disposal. You approve any action that costs money or removes stock.

Yes. We review storage and inventory-related fees, show which products drive them and recommend actions for your approval. Amazon sets and changes its fee rules, so we work from Amazon’s current guidance, not fixed figures.

Yes, within scope. We track stock held in different locations and coordinate agreed updates for channels such as Shopify or Walmart. Automatic syncing needs an integration that is in place and included in your scope; otherwise updates are coordinated manually. Amazon Multi-Channel Fulfillment can be evaluated where it fits.

Where claims work is included in your scope, yes. We first check eligibility and any reimbursement Amazon has already made, then gather supporting documents, submit eligible cases and track the outcome. Eligibility, time limits and amounts follow Amazon’s current policy, and not every discrepancy is reimbursable.

FBA reimbursements cover eligible inventory issues in Amazon’s fulfillment network, such as lost or damaged units. SAFE-T claims are for eligible seller-fulfilled (FBM) refund disputes, including certain refunds Amazon issued on your behalf where the return circumstances meet the program requirements. A refund you issue yourself doesn’t automatically qualify, and SAFE-T doesn’t cover FBA orders.

Yes, as coordination. We monitor agreed order exceptions, follow up with your fulfillment partner on dispatch and tracking, and track return and refund issues. Your team or 3PL packs, ships and inspects returns.

Reporting frequency and format, monitoring coverage and how urgent issues are escalated are all agreed in your proposal.

It depends on the number of products, stock locations and sales channels, and which services are included. We send a quote once we’ve agreed the scope.