For Shift4Shop and legacy 3dcart stores

Shift4Shop Experts

Design, development and ongoing help for your existing store.

Your Shift4Shop store, formerly 3dcart, should support the way your business works. We help merchants improve storefront design, resolve custom development needs, organize product data and connect the systems behind their store.

Whether you need a focused fix, a redesign or help deciding what comes next, our team can review your requirements and recommend a practical way forward.

Explore Our Services
Working with 3dcart and Shift4Shop storesDesign, development, SEO and support, backed by 20+ years of ecommerce experience across platforms
Where we can help

What needs to work better in your Shift4Shop store?

Some stores need a few targeted improvements. Others have outgrown years of theme changes, workarounds and disconnected tools. We start by identifying the actual problem.

Your store looks dated or feels difficult on mobile

We review the theme, navigation and important shopping pages, then identify the changes that would make the store easier to use.

Product options or catalog updates take too much effort

We examine how products, options, stock and imports are configured, and help organize the data and workflow.

A feature or integration is not working as expected

We investigate the configuration, custom code and connected systems before recommending a fix or alternative.

You are unsure whether to keep investing in the platform

We compare the work needed on your current store with the requirements, costs and tradeoffs of a move.

Shift4Shop services

The help your Shift4Shop store needs, in one place

Work with one ecommerce team across design, development, store operations and marketing. Choose help with a specific task or discuss a broader improvement plan.

Design & Usability

A storefront that is easier to use, on desktop and on smaller screens.

Development & Operations

Features, connections, product data and day-to-day store help.

Visibility & Next Steps

Help customers find your store, bring them back, and plan what comes next.

Explore ecommerce marketing services
Design

Shift4Shop Theme Design and Customization

A redesign does not always mean rebuilding everything. We review your existing theme, custom code and shopping experience to determine what is worth keeping and what needs to change.

Our work can include updating the visual design, improving navigation, refining product and category layouts, and making the store easier to use on smaller screens. Changing themes may require adapting existing customizations, so we plan for that up front.

What the design work can cover
Scoped to you
  • Customization of the existing theme where suitable
  • Assessment of older 3dcart themes and Core theme alternatives
  • Header, navigation and footer improvements
  • Product information and option presentation
  • Category layouts and browsing experience
  • Mobile spacing, buttons and interaction
  • Review of important shopping flows before release

Not every store has the same editor, theme structure or feature compatibility, so we assess your actual setup first.

Development

Shift4Shop Customization and Development

When your requirements go beyond standard settings, we help identify a workable technical approach. That may involve theme changes, a supported integration, API development or a different way to organize the process.

We assess the existing setup before recommending a solution, so the scope reflects what your store and connected systems can support.

  • Custom storefront features
  • Product-page behavior and option presentation
  • Integration troubleshooting
  • Order and inventory data connections
  • Workflow improvements
  • Shipping and payment configuration checks
  • Tracking implementation and validation where included

Some changes depend on platform capabilities, account access or third-party services. We confirm feasibility before committing to development.

What we look at first
Before we quote
  • Which theme and customizations are in place
  • The API, permissions and endpoints a connection would use
  • The data and systems on the other side
  • What needs your approval before we change it

Theme-level HTML, CSS and JavaScript work is different from changing the hosted platform’s underlying systems. We do not promise unrestricted backend access or that every requested feature can be built.

Catalog and operations

Product Data, Options and Day-to-Day Store Support

A good-looking store still needs accurate product information and reliable day-to-day processes. We help with the catalog and configuration work that keeps your storefront useful to customers and manageable for your team.

Our maintenance work covers the store configuration, customizations and connected services included in your agreement. Shift4Shop remains responsible for its hosted platform.

What this can include
By agreement
  • Product imports and updates
  • Category organization
  • Product options and option-level inventory configuration
  • Image preparation and placement
  • Pricing and other catalog fields within the agreed scope
  • Shopping feed checks
  • Storefront content updates
  • Troubleshooting after approved changes

Option and base product data have to stay in step. Incorrect configuration can create inventory, availability or shipping problems, so we check how they relate.

SEO and marketing

Shift4Shop SEO and Ecommerce Marketing

Shift4Shop includes useful SEO settings, but the results depend on how your store is structured, configured and maintained. We review your product and category content alongside technical issues that may affect discovery and usability.

Content and metadata

Product and category page improvements, titles and descriptions.

Structure and links

Internal linking, URL and redirect review, broken-page checks.

Technical checks

Indexing and canonical checks where relevant, plus performance issues linked to images, scripts and custom code.

Acquisition and retention

For stores ready to invest, our shared marketing services are available below.

No promises about results. We do not promise a particular ranking, conversion rate or advertising return.

Staying or moving

Improve Your Shift4Shop Store, or Plan Your Next Platform

Moving platforms is a business decision, not a default recommendation. If your current store can meet your goals with sensible improvements, we can help you make them.

If your requirements, integrations or operating costs point toward a different platform, we can assess a move to Shopify or BigCommerce and explain what would need to change.

Keep improving your current store

This may make sense when the platform supports your essential requirements and the main issues are design, configuration, data or a limited amount of custom work.

See the design and development work

Assess a move to another platform

This may make sense when important requirements remain difficult to support, integrations no longer fit your workflow, or the total work and cost of staying outweigh a planned migration.

Shift4Shop to Shopify Migration

BigCommerce Migration Services

What a migration review covers. Your catalog, product options, customer and order data, URLs, design requirements and connected systems. Some elements transfer as data; others need to be rebuilt or replaced. No migration can guarantee identical functionality or unchanged rankings.

Why WEP

One Ecommerce Team for the Work Around Your Store

You get a dedicated point of contact and the experience of an agency that has worked across ecommerce platforms for 20+ years, including on this platform back when it was called 3dcart. We are not a one-platform specialist.

Design and development work together

A storefront change can affect product data, integrations and the buying process. We consider those relationships when planning the work.

Focused tasks and broader projects

Discuss a specific requirement without being pushed into a full redesign.

Experience across platforms

Our broader platform experience helps us evaluate both improvements to the current store and the practical implications of moving.

Clear communication and scope

We define the work, responsibilities and delivery stages before implementation. Ecommerce design, development and marketing under one roof.

How it works

A Clear Plan Before We Change Your Store

We use the preview, backup and release approach that suits the work being done.
1

Review

We discuss your goals, inspect the relevant store areas and identify the main constraints.

Review
2

Scope

We agree on the proposed approach, deliverables and responsibilities.

Scope
3

Implement and test

We carry out the approved work and test the affected shopping and operational flows.

Build
4

Release and follow up

We coordinate the release and provide the agreed handover or ongoing support.

Launch
Client reviews

What clients say about working with WEP

Real reviews of our agency. Not every reviewer used our Shift4Shop services.
Read all reviews

Web commerce pros created a really lovely design for our website. They also changed the layout for our images and updated/resized images so that the site is overall much more attractive. We have been receiving a lot of positive feedback from customers on the ease of use and the overall look of our site. In addition, we are very grateful to Roy for coming up with a creative solution for allowing customers to easily create their own quotes, which has been very helpful to both our operations and our customers.

Anna Flanguagelizard.com
Design & custom features

The best eCommerce agency I have ever worked with. They have been helping me for 4 years with my online business on Amazon and with my WordPress website. Highly recommended if you are looking for a professional team who you can use in long run.

Hamid Janruvanti.com
Amazon & WordPress

Very responsive to all needs. Have continued to provide great ongoing support. Fast, efficient and fairly priced.

Keith Johnsonamericanweapon.com
Ongoing support

Like the same says "PROS" these guys are really pro at what they do. They get the tasks done on time, reply to all emails on time and deliver what they promise, having been working with them for more than 5+ years now. I would highly recommend these guys to any one looking for web services.

Manny sTXPowerSports.com
Ongoing support
FAQ

Shift4Shop questions, answered

Plain answers about Shift4Shop design, development, SEO and moving platforms.

Your Shift4Shop store

Yes. We help merchants with storefront design, theme customization, development requirements, product data, SEO and ongoing store updates. We can review a specific issue or discuss a broader improvement project.

Shift4Shop was previously known as 3dcart. Shift4 acquired 3dcart in late 2020 and renamed the platform, so many established stores were built, and have been supported, under the 3dcart name. An established store may still contain older themes, integrations or references using the former name, so we review the actual setup before recommending changes.

Often, yes. We first assess the theme, existing customizations and requested changes. If the current theme remains a suitable foundation, we can improve it. If replacement is more practical, we explain the reasons and implications.

We can assess older themes and the work needed to maintain or improve them. Depending on the theme and requirements, the recommendation may be targeted changes or a move to a more suitable theme.

No. You can contact us about a focused task, troubleshooting requirement or ongoing support as well as a complete redesign.

Let’s talk

Tell Us What Your Shift4Shop Store Needs

Share your store URL and the change or problem you want to discuss. We will help you identify a practical next step, whether that is a focused fix, an improvement plan or a platform review.

Please don’t include passwords, API keys or customer information.

Or call 888-711-2347

Discuss your Shift4Shop store