I continue to enjoy working with this company. They created the most beautiful website ever! They are proactive and helped get my product off the ground quickly. Their knowledge in navigating the backend of Shopify as well as social media has been a huge help. I trust them implicitly and bonus they are fun to collaborate with.
Start with a free social media audit
Send us a few details about your store. Someone from our ecommerce social media marketing agency team emails you back for your profile links, looks over what the public can see, and sends a short report on what to fix first. That first look needs no account access. Reach and other private numbers do.
- Your bio, links and profile setup
- Your posting rhythm and timing
- Which posts people actually respond to
- What rival stores are sharing
- Easy fixes to make right away
Why your posts are not bringing buyers in
Posting with no plan
You post in bursts, then vanish for a month. Visitors start to wonder if anyone is still home.
Last post: 23 days agoComments and messages left unanswered
Someone asks about sizing or returns, hears nothing for days, and buys from a competitor.
14 unanswered commentsContent that doesn’t sell
Pretty pictures that never show what you sell or why anyone should click.
Link clicks: 0.2%Profiles that look unfinished
A stale bio, a dead link in it, empty Highlights. People judge a profile in a few seconds.
Bio link: 404No time to do it well
You post at 11 pm after packing orders, and the posts look it. Running the store is already a full job.
Posted at 11:48 pmNo idea what’s working
The likes come and go, yet no one can say which post sent a visitor to your checkout.
Website visits from social: unknownYears building and growing online stores
Ecommerce platforms we develop on and market for
Average rating from 224 client reviews
Online stores we’ve worked with
Posts built to sell products, not just collect likes
Product posts & carousels
Clear shots of what you sell, with the price, the key details and a link people want to tap.
Reels & short videos
We cut your raw clips into quick vertical videos like demos, unboxings and how-tos.
Stories & Highlights
Light, everyday Stories for new stock, polls and deals, then saved to Highlights so they stick around.
Customer content & reviews
We repost customer photos, reviews and tags with their permission. People trust other buyers more than a brand praising itself.
Brand & behind the scenes
Show the faces and the process, from the people on your team to how an order gets packed.
Launches, sales & seasons
Product launches, holidays and sales get mapped out early, so nothing is rushed the night before.
Every channel we can run for your store
Facebook page management
Main planOur Facebook management agency team runs your page day to day, from posts and Reels to events and replies. On the main plan, each post goes out on Facebook and Instagram together.
- Reels and posts on your page
- Replies to comments and messages
- Hours, contact info and links kept up to date
Instagram management
Main planOur Instagram management service covers feed, Reels and Stories, and keeps your profile on brand.
- Photos, carousels and Reels
- Stories saved as Highlights
- Product tags if your store qualifies
TikTok management
Premium add-onWe create fresh videos for TikTok rather than recycling your Instagram posts. Each one takes real work, so it is priced separately.
- Edited videos built from your clips
- Trends plus sounds cleared for business
- Optional TikTok Shop and TikTok ads
LinkedIn company page
On requestFor wholesale and B2B stores, we write posts for your LinkedIn company page.
- Updates on your company and products
- Business-minded copy that fits your other channels
- Posts only, and no outreach
Great for things people save for later, such as home goods, fashion, food and gifts.
- Pins that link back to your products
- Boards sorted by season or theme
- Pins made from content you already have
Not sure which channels fit your store?
Your free audit answers that. We tell you where your customers spend time and which channel to start with.
TikTok comes as a premium add-on
TikTok management Included in the add-on
You send phone clips and product photos. We cut them into TikTok videos with demos, trends, quick tips and a look behind the scenes. Captions, on-screen text, music and voiceover are part of the job, and AI-assisted editing speeds things up. Every sound comes from TikTok’s Commercial Music Library, so it is fine for business use.
TikTok Shop setup Optional
If your store qualifies, we connect your shop, add the products and set up links for your videos.
TikTok Ads Optional
Spark Ads put budget behind a video that already works. Product ads can follow once TikTok Shop is live. Ad spend is separate from our fee.
What you provide: product photos and short phone clips. We tell you what to record, then we turn it into TikTok videos.
stridesupply · videos, TikTok Shop and ads
- TikTok profile set up
- Videos made & edited by our team
- Trends & commercial-use sounds checked
- TikTok Shop connected (option)
- Product links on videos
- Spark Ads boosting the best video (option)
How a month of social media works with us
We build next month’s plan from your product launches, sales and holidays.
Our team writes the copy, designs the graphics and cuts the video.
You look at every post first. Not right? Tell us and we fix it.
Everything goes live on its date, and our team keeps up with the replies.
- Mon 3Product carouselTrail X · 3 colorsApproved
- Wed 5ReelHow we pack ordersEdit requested
- Fri 7Customer photoRepost from @jess.hikesApproved
- Tue 9Gift guide carouselHoliday picks under $100Waiting for you
Questions answered the way you would answer them
- We reply to comments and DMs during the hours we agree on
- Everyday answers follow guidelines you sign off on
- Anything about orders or refunds goes to your team
- Complaints and touchy topics go to your team, so we never wing an answer
- We hide spam and turn repeat questions into new posts
What our social media management services cover
Social Media Audit
We look at your profiles, content, timing and rivals, then hand you a short list of fixes.
Content Calendar
A month-by-month plan tied to what you sell and when you sell it.
Post Design & Captions
Branded graphics and carousels, plus the captions and hashtags, all done for you.
Reels & Short Videos
We turn your product clips and customer content into short videos.
Stories & Highlights
Stories for new stock, polls and deals, parked in Highlights so visitors can find them later.
Community Management
We handle comments and messages in agreed hours and pass order problems to your team.
IncludedProfile Setup & Optimization
We tidy your bio, links, Highlight covers and page details so visitors want to follow.
Instagram Shopping & Product Tags
If your store is eligible, we tag products in posts and Reels and connect them to your catalog.
Approval Before Posting
Nothing is published until you have seen it and said yes.
IncludedTikTok Videos
Our team turns your photos and clips into videos built for TikTok.
Premium add-onDedicated Account Manager
A single contact who learns your brand and picks up when you have questions.
IncludedMonthly Reporting
A monthly look at reach, engagement, followers and store visits, plus our next move.
IncludedPaid ads can speed things up
Google Ads
Shopping, Performance Max and Search campaigns that reach people already looking for what you sell.
We’re a Google PartnerSee our Google Ads management →Facebook & Instagram Ads
Advantage+ Sales, catalog and retargeting ads, so new buyers find you and past visitors return.
Feed, Reels and Stories adsSee our Facebook ads management services →TikTok Ads
Spark Ads give your best TikTok clips more reach. Stores on TikTok Shop can add product ads.
Works with your TikTok videosAsk about TikTok ads →Results we’ve delivered for online businesses
What store owners say about working with us
Web commerce pros created a really lovely design for our website. They also changed the layout for our images and updated/resized images so that the site is overall much more attractive. We have been receiving a lot of positive feedback from customers on the ease of use and the overall look of our site. In addition, we are very grateful to Roy for coming up with a creative solution for allowing customers to easily create their own quotes, which has been very helpful to both our operations and our customers.
Webecommercepros are great web developers and good people. They moved our 1,000+ page website from our old platform to BigCommerce and did it fast and efficiently. They created all of our new artwork, 301 redirects, converted all of our products and more in record time at a very reasonable cost. We use them for all of our ongoing work like increasing load speed, updating our theme and shopping cart and site changes that we ask for. Highly recommend!
Want your posts to bring people to your store?
Request your free audit and see where your profiles stand. No strings.
How we run your social media each month
Discovery call
A chat about who you sell to, how you sound and what you want.
Day 1Audit & strategy
We study your profiles, old posts and rivals. Then we agree on the channels and content mix.
Week 1Access
You grant us access to your accounts. They stay yours.
Week 1First calendar
Your first month gets planned and sent to you to review before anything runs.
Week 2Publish & reply
Posts go out on their dates and we keep up with replies.
OngoingReport monthly
You get the honest results and a plan for the month ahead.
MonthlyReporting that counts store visits
- How far each post traveled and how people reacted
- Top performers and plans to repeat them
- New followers
- Store visits and orders from social, as Google Analytics sees them
- Organic and paid numbers listed apart
- Messages and comments we answered
- Sent monthly, or twice a month if you ask
How we measure: we tag the links in your posts and bio so Google Analytics can tell you which visits and orders started on social. No report catches every influence behind a purchase. Engagement rate is the total of likes, comments, shares and saves divided by reach.
| Oct 3 | Customer photo carousel: best post this month | Done |
| Sep 27 | Bio link updated to the new collection | Done |
| Sep 18 | Highlights reorganized: Shipping, Sizes, Reviews | Done |
Who should run your social media, a team, a hire or a freelancer?
| What matters | Web Ecommerce Pros | In-house hire | Freelancer |
|---|---|---|---|
| Focus | Focused on online stores | Up to who you hire | Many serve all industries |
| Content | A monthly plan for posts, Reels and Stories | Based on their skill set | Varies |
| Approval before posting | Every post | Usually | Varies |
| Comments & messages | Part of the plan | When time allows | Often billed extra |
| TikTok videos | Our team makes them, as a premium add-on | Requires editing know-how | Varies |
| Store know-how | Our developers help with Shopify, catalogs and product tags | Rarely | Rarely |
| Holidays & sick days | Teammates step in for each other | You need a backup plan | Rests on one person |
| Ads when you need them | One team runs Meta, Google and TikTok ads | Typically means another hire | Many do not offer it |
Packages built around your store
Social Media Management
We run Facebook and Instagram for you, all month long.
- A content calendar each month
- Everyday posts, Reels and Stories
- One set of posts on both Facebook and Instagram
- Your approval on every post
- Replies to comments and messages in agreed hours
- One account manager of your own
- A report every month
Social + TikTok
For brands that want TikTok in the mix.
- All of the Social Media Management plan
- TikTok videos created for you out of your clips
- Trend ideas and cleared music
- We manage your TikTok profile
- Optional TikTok Shop setup
- Optional Spark Ads, with ad spend paid separately
Social + Ads
Regular posts and paid ads under one roof.
- All of the Social Media Management plan
- Managed Facebook and Instagram ads
- Catalog and retargeting campaigns
- We check your Meta pixel and Conversions API
- Google or TikTok ads when you want them
Is our social media management service right for you?
A great fit if you…
- Run a small store and want a social media management company’s help
- Cannot keep up with posting and replying
- Are happy to send us photos, clips and store news
- Care more about website visits than a pile of likes
- Use Shopify, BigCommerce, WooCommerce, Magento or a similar platform
Probably not a fit if you…
- Need sales by next week. Organic social is slow, so look at our Facebook ads management
- Expect guaranteed followers or a viral hit. Nobody honest can promise either
- Hope to purchase followers or likes
- Looking for LinkedIn outreach or lead gen? We only run company page posts
- Sell only on Amazon, so our Amazon services fit better
Learn more about social media for online stores
Questions store owners ask about social media management
About social media management
A social media management agency takes the daily grind off your plate. The team plans the calendar, makes the posts and videos, publishes them, answers comments and messages, and reports on what is working. For a store, that also means making products easy to see and giving people a clear path to your site.
Management is the day-to-day organic work. That means posting, community and your profiles. Marketing casts a wider net and usually adds paid ads. We do both through one social media marketing agency service. This page covers management, and our Facebook ads management services page covers ads.
Different jobs. Management builds trust and a following over months, and it needs no ad budget. Facebook and Instagram ads can bring sales sooner, but you pay for the reach. Plenty of stores begin with one and add the other later.
We set a weekly number with you before we begin, based on your plan and channels. Every one of those posts sits in the content calendar for you to see.
Content & channels
Facebook and Instagram come with every plan. TikTok is a premium add-on. If it makes sense for your customers, we can add Pinterest, plus posting for your LinkedIn company page.
That is the idea of outsourcing. Our team writes captions, designs the graphics and edits video using your product photos and footage, and you send us news, products and offers. With the TikTok add-on, you send photos and short phone clips, and we turn them into finished TikTok videos.
Yes, every time. Each post appears in your content calendar first, and you can ask for edits.
In the main plan, yes. We plan each post once and publish it to both. TikTok is different, because its videos need their own ideas and edits.
TikTok & ads
Yes, but it is a premium add-on. You record simple phone clips and send product photos, and we tell you exactly what to capture. Our team does the editing, picks business-safe sounds, keeps an eye on trends and runs the profile.
Yes, if your store qualifies. We connect it to TikTok Shop, load your products and prepare the links your videos will use. It is an optional extra inside the TikTok add-on.
Yes, as an optional extra. Spark Ads put spend behind your strongest organic TikTok videos, and product ads start once TikTok Shop is live. You pay TikTok for the ad spend, and our fee stays separate.
Yes. Our ads team works Meta campaigns next to your posts. Read about our Facebook ads management services, or visit our Google Ads agency page if Google is your focus.
Working with us
Yes, they stay yours. You give us access, and you own the accounts and every post we publish.
Yes. You get one named social media manager for small business needs, who knows your brand and answers questions.
A monthly report covers reach, engagement, new followers and visits to your site from social, along with our plan for the next month. Want it twice a month? Just ask.
Our social media management services are quoted store by store after a free audit. The quote reflects your channels, post count and whether you add TikTok or ads.
Ready to turn your social profiles into store traffic?
Chat with a social media specialist about what you sell. We keep it low pressure and short.
Or call 888-711-2347
